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Cookie Policy

Effective Date: January 1, 2024

This Cookie Policy explains how QuadGenie® ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website and use our platform.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They help the website remember information about your visit, making your next visit easier and the site more useful to you.

2. How We Use Cookies

We use cookies for the following purposes:

Essential Operations: To enable core functionality and secure access to your account
Performance: To understand how you use our platform and improve its performance
Functionality: To remember your preferences and settings
Analytics: To gather usage statistics and improve our service

3. Types of Cookies We Use

Essential Cookies

Always Active

These cookies are necessary for the website to function and cannot be disabled. They are usually set in response to your actions, such as:

Logging into your account
Setting privacy preferences
Filling out forms
Maintaining security and preventing fraud

Cookie Name	Purpose	Duration
session_id	Maintains user session state	Session
auth_token	Authentication and security	7 days
csrf_token	Security - prevents cross-site request forgery	Session

Performance & Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information:

Cookie Name	Provider	Purpose	Duration
_ga	Google Analytics	Distinguishes unique users	2 years
_gid	Google Analytics	Distinguishes unique users	24 hours
_gat	Google Analytics	Limits request rate	1 minute

Functionality Cookies

These cookies remember choices you make to improve your experience:

Cookie Name	Purpose	Duration
user_preferences	Stores display and layout preferences	1 year
timezone	Remembers your timezone setting	1 year
language	Stores language preference	1 year

4. Third-Party Cookies

We may use third-party services that set their own cookies:

Google Analytics: For website analytics and performance monitoring
CloudFront (AWS): For content delivery and caching
Stripe: For payment processing (only on payment pages)

5. How to Control Cookies

Browser Settings

Most web browsers allow you to control cookies through their settings:

Chrome: Settings → Privacy and security → Cookies and other site data
Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Cookies and website data
Edge: Settings → Privacy, search, and services → Cookies and site permissions

Opt-Out Options

Google Analytics: Install the Google Analytics Opt-out Browser Add-on
Do Not Track: We honor Do Not Track signals for analytics cookies

Note: Disabling essential cookies may prevent you from using certain features of our platform, including logging into your account.

6. Cookie Duration

Cookies can be either:

Session cookies: Deleted when you close your browser
Persistent cookies: Remain on your device for a set period or until manually deleted

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date."

8. Contact Us

If you have questions about our use of cookies, please contact us at:

QuadGenie®
Email: privacy@quadgenie.com
Support: support@quadgenie.com

9. More Information

For more information about cookies and how they work, visit: